Ofertas de empleo de resolving

In collaboration, we are working with a leading Outsourcing/BPO company that is looking for a French-speaking Sales Representative Specialist to join their team in Barcelona. If you have a strong sales background and enjoy working in a dynamic, target-driven environment, this opportunity is for you!

Location: Barcelona, Spain
Employment Type: Full-time
Remuneration: Base salary + incentives

Key Responsibilities:

Proactively manage accounts to drive profitability.
Execute and achieve sales quotas while meeting set targets.
Identify and qualify new business opportunities within target companies.
Monitor and manage sales pipeline, ensuring accurate reporting.
Engage with clients to review satisfaction levels and escalate issues if needed.
Handle inbound customer or partner calls, resolving inquiries and requests.
Prepare and present commercial and technical service proposals aligned with client needs.

Requirements:

? Native or fluent French (C2) and fluent English (B2+).
? Proven B2B sales experience.
? Solid sales background, with a strong commercial mindset.
? Knowledge of the Channel market landscape is a plus.
? Strong communication skills (oral and written).
? Tech-savvy, with good computer skills.
? Self-motivated, eager to learn, and able to work independently while being a team player.

What’s on Offer?

Competitive salary + incentives.
Relocation support for candidates moving to Barcelona.
Career growth opportunities with professional training.
A vibrant, international work environment with a creative and supportive team.
Guidance and tools to help you reach your full potential.

If you're fluent in French, have B2B sales experience, and are ready to take your career to the next level, apply today!

#SalesJobs #FrenchJobs #B2BSales #BarcelonaJobs #BPOCareers

• Accounts Payable Specialist with fluent level of English
• Great opportunity to boost your career!

Multinational Company - SSC, wellness equipment.

We are seeking a meticulous and organized Accounts Payable Specialist to efficiently manage all aspects of the company's vendor relationships. The ideal candidate will be responsible for the accurate and timely recording of vendor invoices, resolving vendor inquiries, and ensuring timely payments.

The Accounts Payable Specialist will be responsible for:

• Invoice Processing: Accurately record all vendor invoices in the accounting system, ensuring proper coding and classification.
• Vendor Relations: Respond to vendor inquiries and resolve any discrepancies or issues in a timely and professional manner.
• Invoice Tracking: Maintain a detailed record of all invoices from receipt to payment, ensuring adherence to payment terms.
• Vendor Portfolio Management: Serve as the primary point of contact for assigned vendor portfolio, building and maintaining strong relationships.
• External Relations: Collaborate with other departments and external vendors to ensure efficient payment processes.

• Base salary + side benefits.
• Permanent position.
• Internal career opportunities.

At ManpowerGroup, we are seeking an Accounts Payable Accountant (m/f/x) to join the Finance Department of one of our main clients, a leading multinational company in Tax-Free service management.

This role will focus on the comprehensive management of accounts payable for Spain and Portugal, including vendor interactions and resolving inquiries in an international setting.

Key Responsibilities:

• Manage vendor invoices: recording, coding, and sending invoices for approval.
• Address and resolve vendor inquiries and issues.
• Maintain internal communication with various business units, especially regarding overdue or rejected invoices.
• Handle month-end closing and Sarbanes-Oxley (SOX) compliance reporting.
• Collaborate on automation and standardization projects for accounts payable processes.
• Perform additional administrative tasks related to the finance department.

Skills and Competencies:

• Solid knowledge of Accounts Payable transactions: recurring service invoices, CAPEX and OPEX expenses, intercompany transactions, and T&E.
• Strong analytical skills with the ability to resolve issues independently.
• Experience using both automated and manual AP tools and ERP systems.
• Proactive attitude and ability to work independently.

Requirements:

• Experience working in a multinational environment.
• Over 2 years of experience in Accounts Payable roles.
• C1 level proficiency in English and Spanish (language proficiency will be assessed); Portuguese is a plus.
• Proficiency in Excel and accounting systems; experience with Medius and Exact is a plus.
• Solid accounting knowledge.
• Educational background in Administration or a degree in Finance, Business Administration, or Economics.

We Offer:

• Excellent work environment.
• Six-month project with potential for extension.
• Flexible working hours.
• Competitive compensation.
• Two days of remote work per week.
• Additional benefits: meal vouchers, flexible remuneration, and continuous training.

In collaboration, we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga, Latvia.

Work Model: On-site

Location: Riga, Latvia
Employment Type: Full-time

Duties and Responsibilities

• Handle incoming message requests from customers of a payment platform over phone, chat, and email and provide resolution to end users.
• Record case resolutions in the contact center tool based on client communication.
• Ensure that cases are resolved within the case life cycle.
• Escalate priority issues per client specifications to the immediate lead if applicable.
• Work independently and within a team to meet objectives.
• Communicate well with internal and external contacts.
• Provide exemplary customer experience.
• Meet quality standards on all handled contacts.
• Follow the schedule of work days and hours, be ready to start working on time.
• Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs.
• Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs.
• Attend trainings and keep updated on processes and tools.

Requirements

• Proficient in Finnish (C1) and fluent in English (B1+) language, both verbal and written.
• Previous experience in an outsourced customer service environment is nice to have.
• Willingness to relocate to Riga or already residing there.
• EU citizenship or valid work permit for Latvia.
• Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy.
• Optimistic, friendly, positive, and self-motivated personality.
• Ability to work in a team and focus on problem solving.
• Service-oriented profile with a focus on resolving issues efficiently.
• Ability to work shift hours/part-time (to the extent legally possible), adapting quickly to changes in prioritization.
• No remarks in a background check (e.g., no criminal record) and willingness to participate in such a background check during the recruitment process.

Offer

• Paid startup training and professional development sessions.
• Shifts within the line operating hours 9 AM - 6 PM, Monday to Friday.
• Relocation support provided.
• A dynamic and diverse job in a pleasant and modern environment.
• Opportunities for personal and professional development.
• Team-building activities to foster collaboration and fun.

If you're looking to join a thriving team and kickstart your career in customer support, this is the opportunity for you! Apply today!

#CustomerSupport #FinnishJobs #BPOCareers #RigaJobs #CustomerService #HiringNow #Relocation #TechSupport #TeamWork

In collaboration, we are working with a BPO company looking to recruit a German-speaking Service Desk Agent to join their offices in Timi?oara, Romania.

Position: Service Desk Agent

Location: Timi?oara, Romania
Work Model: Hybrid (following successful completion of a 3-month training period)
Employment Type: Full-time

Duties and Responsibilities

• Monitor and resolve system and application issues in a timely manner.
• Provide support through phone, email, and chat during rotating shifts.
• Perform basic troubleshooting and fault isolation to identify issues.
• Follow established procedures for routine system maintenance and updates.
• Assist with resolving user inquiries and help desk-related concerns.
• Collaborate with higher-level support teams for issue escalations and resolutions.
• Track and analyze help desk performance metrics.
• Troubleshoot and resolve basic operating system and network-related issues.
• Configure and manage applications and handle network-related concerns.

Requirements

• Fluent in German (B2 or above) and English (B2), both written and spoken.
• Ability to understand and meet customer needs while aligning with business objectives.
• Strong problem-analysis skills and ability to break down and organize complex situations.
• Proficiency in MS Office Suite and basic understanding of network concepts.
• High attention to detail and accuracy.
• Strong problem-solving and critical thinking abilities.
• Ability to address diverse stakeholder needs and negotiate effective solutions.
• Collaborative and team-oriented approach to achieving goals.
• Technical background preferred, particularly in telecommunications.
• 0-2 years of experience in customer support or service roles.
• Familiarity with network management tools (e.g., NMS, OSS) is a plus.
• Comfortable working in fast-paced, customer-facing environments.
• Quick to learn new technologies and adapt to evolving tools and systems.

Offer

• Working schedule: Hybrid, Monday to Friday, 9 AM - 5:30 PM
• Dynamic and creative team with a positive and friendly atmosphere
• Guidance and tools to reach career potential
• Warm team environment and fun team events
• Meal allowance and transportation reimbursement
• Vacation bonus and fitness/wellness reimbursement
• Gift vouchers for Christmas and Easter
• Private health insurance

Join a thriving international team and advance your career in a dynamic and supportive work environment! Apply today!

#ServiceDesk #GermanJobs #TechSupport #BPOCareers #Timi?oaraJobs #HiringNow #ITSupport #CustomerCare

Iberchem Group is hiring a Technical Regulatory Assistant to start their professional career in our Regulatory Affairs Department.

As part of the legislation team, you will participate in managing the following tasks:

• Handling documentation requests for Perfumery for both internal and external clients, including the commercial department and new technologies.
• Resolving customer inquiries regarding product safety and legality, maintaining direct contact with them.
• Generating legal and safety documentation using the company's ERP system (SAP), for both internal and external clients.
• Collaborating on interdepartmental process improvement projects and updating the regulatory database to ensure compliance.

What we offer:

• Possibility to develop professionally
• Excellent work environment, with professionals of different nationalities and wide knowledge, where you will never stop learning.
• Based in Alcantarilla, Murcia and working hours from Monday to Thursday from 8am to 5pm. On Fridays you will leave at 14:30

Iberchem Group offers a real opportunity of professional development in an international and constantly growing environment. We are looking for meeting you!

***

Grupo Iberchem busca una persona para comenzar su carrera profesional como Technical Regulatory Assistant en nuestro Departamento de Regulatory Affairs.

Como parte del equipo de legislación, particparás en la gestión de las siguientes tareas:

• Atender solicitudes de documentación de Perfumería para clientes internos y externos, incluyendo el departamento comercial y nuevas tecnologías.
• Resolver consultas de clientes sobre la seguridad y legalidad de los productos, manteniendo un contacto directo con ellos.
• Generar documentación legal y de seguridad utilizando el sistema ERP de la empresa (SAP), para clientes internos y externos.
• Colaborar en proyectos de mejora de procesos interdepartamentales y en la actualización de la base de datos regulatoria para garantizar el cumplimiento normativo.

Qué ofrecemos:

• La posibilidad de desarrollarte profesionalmente
• Excelente ambiente laboral, acompañado de profesionales de distintas nacionalidades y amplio conocimiento, donde nunca dejarás de aprender
• Base en Alcantarilla, Murcia con horario de lunes a jueves de 8 a 17 horas, con una hora para comer y una hora de entrada flexible (hasta las 9). Los viernes saldrás a las 14:30.

Grupo Iberchem ofrece una oportunidad real de crecimiento profesional en un ambiente internacional y en constante crecimiento ¡Estamos deseando conocerte!

• Company in the FMCG sector with an international presence.
• Located in the Maresme area.

Our client is a medium-sized company in the fast moving consumer goods (FMCG) sector. With a strong presence in the Spanish market, they strive to offer high quality products to their customers.

• Advanced Systems Administration: Manage, optimize, and maintain Microsoft environments, including Active Directory, DNS, DHCP, Windows Server, and Microsoft 365.
• Monitoring and Resolving Complex Incidents: Primarily in systems and, secondarily, in networks.
• Virtualization and Storage: Administer and optimize VMware and/or Hyper-V environments and NAS/SAN systems.
• Infrastructure Integration: Actively participate in integrating IT infrastructures of acquired companies, including system, network, and data migrations.
• Cybersecurity in Integrations: Evaluate risks and implement protective measures during acquisition and integration processes (network segmentation, privilege management, Zero Trust policies).
• Network Connectivity: Configure and maintain secure connectivity between locations (site-to-site VPNs, SD-WAN, firewalls).
• Implement technical and operational improvements to ensure the availability, security, and scalability of the infrastructure.
• Participate in and provide technical leadership for strategic infrastructure projects.
• Collaborate with production teams and other departments to align IT systems with industrial operational requirements.
• Maintain and update technical documentation.
• Manage suppliers and services related to infrastructure.

Career opportunities and professional development.

• Customer-oriented/Technical/expertise/Integration/Problem-solving/Collaboration
• Video intelligence / Analytics / Streaming / Data-driven / Global

A company specializing in video analytics provides advanced solutions to help online streaming services enhance performance, improve user engagement, and maximize revenue. With over a decade of experience, it delivers scalable tools to optimize media experiences globally.

• Technical communications with prospects and customers showcasing the product, providing technical details, resolving service-related issues.
• Understand the company's internal and public code bases to answer and manage any questions from customer developers using our products and other NPAW engineers.
• Provide technical guidance and support for integrating products into customers' systems.
• Assist with integration topics, ensuring the seamless connection and performance of solutions within various environments.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Develop and maintain integration-related documentation to facilitate smooth implementation and ongoing support.
• Collaborate with the development team to attend customers' specific needs.
• Collaborate with product management to bring important insights from the customers' and prospects' point of view.
• Coordinates closely with sales and service resources to align solution design with customers' business requirements. Examples: POC, RFI, RFP's, etc.
• Develop tooling, processes and documentation to enable the best possible developer support experience at scale

• Competitive salary ??
• Flexible work schedule ?
• Birthday afternoon off ??
• Career growth opportunities ??
• Access to continuous training ??
• Language lessons ???????
• Referral bonus ??
• Fun environment: volunteering, company events, BBQs, pizza days, etc. ??
• International & multicultural team (more than 20 nationalities!) ??
• An amazing technological challenge ???????

Who we are...

AWWG is the global fashion group which integrates the brands Pepe Jeans London, Hackett and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein, DKNY, Donna Karan, Karl Lagerfeld in Spain and Portugal.

The Project!

As a SAP-SD Consultat you will oversee the design, implementation, and support of SAP-SD (Sales and Distribution) systems, ensuring alignment with business objectives and driving efficiency in sales and distribution processes.

What will the role entail?

• Lead SAP-SD system implementation projects, from requirements gathering to system go-live.
• Design and configure SAP-SD systems to meet complex business needs, ensuring robust and scalable solutions.
• Customize SAP-SD modules to align with specific business processes, facilitating seamless operations.
• Integrate SAP-SD with other SAP modules (e.g., MM, FI, PP) and external systems, ensuring data consistency and process efficiency.
• Provide support and troubleshooting for SAP-SD systems, resolving issues promptly and effectively.
• Stay updated with SAP best practices and advancements, driving innovation and optimization within the SAP-SD landscape.

What do we offer?

• Great international working environment.
• Remote Work on Fridays.
• Flexible working hours.
• Flexible benefits.
• Discount on the brands of the Group.
• Free company transport to the offices.

• Recognized beach club in Ibiza's beach.
• Essential to speak both English and Spanish at a high level

A recognized beach club located in front of the beach, 40 minutes away from Ibiza's center.

• Overseeing the day-to-day operations of the restaurant, including scheduling, inventory management and staff supervision
• Managing the restaurant's finances, including budgeting, forecasting and financial reporting alongside owner
• Developing and implementing marketing strategies alongside owner
• Training and developing staff to ensure high levels of customer service and satisfaction
• Managing customer complaints and resolving issues in a timely and professional manner
• Ensuring compliance with all local laws and regulations related to food service, health and safety
• Maintaining strong relationships with suppliers and vendors

• Great place to work in a beautiful environment.

• Renowned Spanish hotel chain with properties nationally and internationally.
• Previous experience in projects within the hotel industry is a requirement.

Renowned Spanish hotel chain that owns and operates a variety of hotels in key tourist and business destinations, both in Spain and internationally.

Currently the porject is in a middle stage, expecting to finalize the construction in around one year. Reporting to the Corporate Director of Construcción, the selected candidate will be responsible for:

• Review the detailed construction plans, timelines, and cost estimates in collaboration with the project team.
• Ensure alignment with the overall vision and goals for the hotel project.
• Collaborate with architects, engineers, and other stakeholders to finalize designs and resolve any construction-related challenges.
• Lead and manage the construction process, including contractors, scheduling, and procurement of materials.
• Oversee the day-to-day operations of the construction site, ensuring smooth execution and adherence to deadlines.
• Ensure that all construction activities are carried out in accordance with building codes, safety regulations, and local laws.
• Monitor the construction budget and ensure that costs remain within the allocated financial parameters.
• Review and approve invoices, change orders, and expenditures.
• Identify and address cost-saving opportunities without compromising quality.
• Supervise and manage the construction team, including site managers, engineers, subcontractors, and other personnel.
• Provide leadership, direction, and training to ensure efficient work processes and high levels of productivity.
• Foster effective communication between all team members and external stakeholders.
• Ensure that construction work meets all quality standards, specifications, and expectations.
• Implement quality control measures and conduct regular inspections to verify the integrity of construction work.
• Identify potential risks and develop mitigation strategies to avoid delays or cost overruns.
• Address any issues that arise during the construction phase, including resolving disputes or conflicts between contractors or stakeholders.
• Ensure that the construction site meets all safety regulations, and that the team adheres to established safety protocols.
• Maintain up-to-date knowledge of local building codes and zoning laws to ensure compliance.
• Provide regular progress reports to senior management, highlighting any potential issues and solutions.
• Ensure all construction-related documents (contracts, blueprints, permits, etc.) are properly maintained and accessible.

• Immediate incorporation.
• You will be part of a leading company in the sector, currently expanding internationally.
• Attractive salary package and benefits

  And much more...

• Professional opportunity with a leading global client in its sector.
• A committed SAP SD consultant looking for professional stability with a client.

The main mission consists of following up and resolving SAP support cases (the e-commerce platform integrated with SAP) via the Client support portal.

Integration: Developing and configuring interfaces and integration solutions using ABAP technologies such as RFC (Remote Function Call), BAPI (Business Application Programming Interface), IDoc (Intermediate Document), and Web Services. Integrating SAP systems with external systems and third-party applications.

Data Migration: Developing and executing data migration programs and scripts to transfer data between SAP and non-SAP systems or between different SAP systems. Ensuring data accuracy, integrity, and consistency throughout the migration process.

Technical Support and Troubleshooting: Providing technical support and troubleshooting assistance to resolve issues related to ABAP development, system integrations, and data conversions. Analyzing and debugging ABAP programs to identify and resolve errors and issues.

Documentation and Knowledge Sharing: Documenting technical designs, specifications, and development activities. Sharing knowledge and best practices with team members and stakeholders through presentations, training sessions, and documentation.

Continuous Learning and Development: Staying updated on the latest SAP technologies, tools, and development methodologies. Participating in training programs, workshops, and conferences to enhance skills and knowledge in ABAP development and related areas.

Our client is responsible for cultivating an inclusive global workplace that fully embraces diversity and equal opportunities for all.

Join a Global Professional Services Leader as a Customer Support Specialist

This is your opportunity to work for a global professional services company with over 700,000 employees, serving clients in more than 120 countries. As a pioneer in consulting, technology, and outsourcing, this organisation empowers its team members to innovate with purpose and excel in their careers. The journey here offers unparalleled growth, impact, and fulfilment within a company that drives change and delivers transformational solutions to leading organisations.

Position: Customer Support Specialist (Social Media)
Location: Portugal
Employment Type: Full-time

Mission of the Role

Provide exceptional multi-channel support, helping business customers maximise the value of social media advertising solutions while resolving issues with professionalism and efficiency.

Key Responsibilities

Multi-Channel Support: Assist customers through live chat, email, and phone to ensure seamless support.
Advocate for Success: Demonstrate the value of multi-channel advertising solutions while maintaining high customer satisfaction ratings.
? Tool and Product Support: Help clients optimise their experience with advertising tools and products.
Problem Solving: Identify trends, address challenges, and resolve issues for multiple business customers.
? Client Advocacy: Exceed expectations and advocate for the organisation by consistently delivering outstanding service.

Candidate Profile

Fluent in Greek and proficient in English (mandatory).
Experience with online advertising, social media products, and longtail segment services is highly desirable.
Knowledge of web domains and shopping platforms is a plus.
Exceptional Communication Skills: Strong email writing, grammar, and customer interaction capabilities.
Education: Completion of compulsory education is required.

Requirements

? Valid work permit for Portugal (mandatory).
? Interest in marketing, social media, or data analytics.
? Ability to think critically, adapt quickly, and learn continuously in a fast-paced environment.
? Professional customer service mindset with a passion for enhancing client experiences.
? Proven problem-solving, multitasking, and attention-to-detail skills.

Why Join?

Work for one of the world’s most innovative and successful companies.
Be part of a dynamic, supportive, and fast-paced global team.
Develop your skills and grow in a company that leads in consulting and technology.

Are you ready to make an impact? Apply now and join a team that empowers you to innovate and excel!

#CustomerSupport #SocialMedia #PortugalJobs #GlobalCareers

Who We Are...

AWWG is the global fashion group that integrates the brands Pepe Jeans London, Hackett, and Façonnable, and is the licensed distributor for Tommy Hilfiger, Calvin Klein, Donna Karan, DKNY and Karl Lagerfeld in Spain and Portugal.

The project!

As an International Payroll Intern, you will assist in managing payroll and administrative processes for Eastern European countries and the United Kingdom and contribute to ensuring accurate records and resolving payroll-related queries efficiently, gaining hands-on experience with international payroll practices while collaborating with regional teams.

What will the role entail?

• Assist with collecting, calculating, and entering data to support the efficient processing of monthly payroll.
• Help update HR databases (e.g., contract overview/SAP Success Factors) with starters, leavers, and contractual changes, and assist in issuing related correspondence.
• Support in gathering and processing inputs such as holidays, overtime, and absences for payroll inclusion.
• Assist in calculating commission amounts for Retail/Office employees.
• Collaborate with various stakeholders, such as Finance, Payroll Providers, and Employees, under guidance.
• Provide support for payroll enquiries, escalating complex issues when necessary.
• Assist in preparing reports for different departments (e.g., Retail management, HR Business Partners).
• Help process references and other requested documents as needed.
• Ensure proper filing and organization of payroll documentation, contractual changes, and personnel-related matters.
• Assist in chasing statutory and company documents to maintain complete employee files.

What do we offer?

• Great international working environment.
• Corporate Offices in Madrid with canteen available.
• Competitively paid internship.
• First hand experience in product and sales.
• A huge networking opportunity.

• New challenge in a International company. SSC. English. Barcelona.
• SQL server, PostgreSQL, Power BI, ETL.

Are you looking for a place to work that inspire and challenge you? A place to unleash your potential? Then the PageGroup Barcelona Shared Service Center (SSC), with its flexible, open culture and meritocratic structure is the place for you.

https://www.pagepersonnel.es/clientprofile/pagegroup-shared-services-centre

• Maintenance of the DWH as a base of our planning solution for the Budget and Forecast activities (monthly and quarterly)
• Maintenance and building of PBI projects
• Building reports and data entry forms within Tagetik
• Assistance to the FP&A users by providing trainings to the new functionalities and resolving technical issues
• Technical implementation of the improvements decided together with the Product owner and the FP&A Stakeholders
• Organize training and documentation to the user community
• Participate to FP&A processes and tools optimization

• Meal vouchers
• Bonus
• Remote working (2 days per weeks)
• Medical insurance (after 6 months)
• Life insurance
• Private pension (after 2 years)
• Flexible compensation (after 6 months)
• July & August 36h per week
• Holidays per year - 25 days
• 20 working days per year to work from abroad
• EAP - since day one

Exciting Career Opportunity: French-Speaking Retention Agent

Join a leading financial services company in the vibrant city of Limassol, Cyprus, as a Retention Agent. If you’re fluent in French, have experience in financial services or Forex, and are passionate about building client relationships, this is your chance to shine!

Position: Retention Agent
Location: Limassol, Cyprus
Employment Type: Full-time
Work Model: On-site

What You’ll Do:

• Client Relationship Management: Build and nurture strong, lasting relationships with clients by providing outstanding service.
• Retention Strategy: Develop and execute strategies to reduce churn and boost customer loyalty.
• Account Monitoring: Regularly review client accounts to identify risks, opportunities, and areas for growth.
• Upselling & Cross-Selling: Recommend additional services or products that align with client goals.
• Market Updates: Inform clients about market trends, news, and economic developments relevant to their trading activities.
• Issue Resolution: Serve as the primary contact for client issues, delivering timely and effective solutions.
• Reporting: Prepare and present reports on retention activities, outcomes, and KPIs to management.
• Compliance: Ensure all interactions comply with company policies, regulatory standards, and industry best practices.

What We’re Looking For:

• Language Skills: Native or fluent in French, with a good command of English (both verbal and written).
• Experience: Proven success in a similar role within the FX/Forex industry or financial services.
• Financial Knowledge: Strong understanding of financial markets, Forex trading, and related products.
• Communication Skills: Excellent interpersonal and negotiation abilities.
• Customer-Centric Approach: Dedicated to providing tailored solutions for client needs.
• Analytical Skills: Ability to analyze data, identify trends, and make market-driven decisions.
• Problem-Solving: Proactive and adept at resolving client concerns.
• Technical Proficiency: Skilled in using CRM systems, trading platforms, and related software.

Working Hours:

• Monday to Friday, 09:00 AM - 06:00 PM

What’s On Offer:

• Attractive Compensation: Competitive salary with performance-based bonuses.
• Professional Growth: Opportunities for career development and continuous learning.
• Dynamic Environment: Be part of a multicultural, international team in a top Forex company.
• Health Benefits: Private medical insurance.
• Perks: Team-building events, social activities, a company discount card, and more!

Your Next Career Move Starts Here!
Join a forward-thinking company where your expertise is valued, and your growth is supported.

#RetentionAgent #FrenchJobs #ForexIndustry #FinancialCareers #LimassolJobs

In collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona.

Role: Technical Support Advisor
Location: Barcelona, Spain
Work Model: On-site
Employment Type: Full-time

As a Technical Support Advisor, you’ll play a vital role in delivering exceptional 1st level IT support to employees of our client, a global tech leader. Your responsibilities will include providing assistance through phone, email, and chat, troubleshooting hardware and software issues, and managing IT requests using the client’s ITSM system. With a focus on resolving issues at first contact, you’ll leverage internal knowledge databases and work in close collaboration with the client’s 2nd level support and external providers to ensure efficient issue resolution and user satisfaction.

Requirements:

• Proficient or native-level German and advanced English
• Proven experience in 1st or 2nd level IT support, ideally in large company environments
• Strong knowledge of Windows 10, Office 365, MS Teams, and IT troubleshooting
• Familiarity with ITSM systems (ServiceNow preferred) and ITIL V4 processes
• High attention to detail, analytical skills, and a customer-first approach
• Willingness to learn, grow, and work collaboratively in a global team

What We Offer:

• Competitive salary and performance-based incentives
• Full training on company systems and the project you’ll support
• Career development programs, including specialized courses and language classes
• Supportive, creative team culture with a positive atmosphere in central Barcelona
• Permanent contract, with a Monday to Friday schedule (11 AM - 7 PM, 39 hours/week)
• Comprehensive benefits, including relocation assistance and career growth opportunities

Be part of a diverse, dynamic team, helping drive excellence in customer support while developing your career in the heart of Barcelona!

In collaboration with a leading Outsourcing/BPO consultancy, we are looking for a Czech-speaking Technical Customer Support Representative to join their dynamic team in Lisbon. You’ll have the opportunity to work with enterprise customers and partners, assisting them with complex technical issues while providing top-tier customer service. If you’re passionate about technology and enjoy problem-solving, this role is for you!

Location: Lisbon, Portugal
Employment Type: Full-time
Remuneration: Base salary

What You’ll Do:

As a Technical Customer Support Representative, you will be the go-to expert for troubleshooting and resolving technical issues. Your responsibilities will include:

• Customer Assistance: Respond to customer queries efficiently across various channels, ensuring their issues are addressed in a timely manner.
• Identify and Troubleshoot Issues: Gather relevant information to identify the problem and determine the level of support needed.
• Research and Investigate: Conduct in-depth research to resolve technical issues, collaborating with other teams when necessary.
• Escalation and Advocacy: Escalate unresolved issues to management while advocating for the customer, ensuring they are kept informed throughout the process.
• Collaborate with Engineering Teams: Work alongside engineering teams to address service issues, develop test cases, and assist in producing bug fixes.
• Meet Service Level Agreements (SLAs): Ensure that each case you handle meets the client’s SLAs, while delivering excellent customer satisfaction by managing expectations and following through on commitments.
• Document Your Work: Maintain detailed records of your technical work and research to ensure thorough documentation.
• Proactive Customer Care: Address potential customer satisfaction concerns before they escalate into larger problems.

What You Bring:

• Language Skills: Native or fluent in Czech (verbal and written), with strong English skills (B2 level or higher).
• Technical Expertise: Strong knowledge of Office 365 in an enterprise environment, particularly Exchange Online.
• Networking & Authentication Knowledge: Familiarity with Networking, Protocols, Authentication (e.g., Kerberos, NTLM) and PowerShell.
• Office 365 Tools Experience: Experience with Office 365 Directory Synchronization (DirSync) and Microsoft Azure Active Directory Connect (AD Connect).
• DNS Expertise: Proficiency in DNS record types, DNS management, and troubleshooting.
• Active Directory Skills: Experience working with Active Directory (FSMO roles, Domains and Trusts, Sites and Services).
• Problem-Solving: Ability to read network captures and conduct network analysis.
• Team Player: Ability to work both independently and as part of a supportive, team-oriented environment.
• Adaptability: A resourceful, calm personality capable of handling high-pressure situations.

Working Schedule: Monday to Friday, rotational shifts from 08:00 AM to 05:00 PM (40 hours per week).

What’s in It for You:

• Competitive Salary: An excellent remuneration package based on your experience, skills, and performance.
• Health Coverage: Private health insurance after contract signing.
• Relocation Support: Assistance with relocation, including subsidized company accommodation.
• Performance Bonuses: Discretionary bonuses based on KPIs and achievements.
• Team Atmosphere: Join a dynamic, multilingual, and multicultural team with a positive and creative atmosphere.
• Career Development: Access to guidance and tools to help you reach your full potential.

If you’re ready to take your technical support career to the next level and enjoy life in beautiful Lisbon, apply today!

• Accounts Payable with Fluent English
• Multinational Company - SSC

Multinational Company - SSC, wellness equipment.

We are seeking a meticulous and organized Accounts Payable Specialist to efficiently manage all aspects of the company's vendor relationships. The ideal candidate will be responsible for the accurate and timely recording of vendor invoices, resolving vendor inquiries, and ensuring timely payments.

Key Responsibilities:

• Invoice Processing: Accurately record all vendor invoices in the accounting system, ensuring proper coding and classification.
• Vendor Relations: Respond to vendor inquiries and resolve any discrepancies or issues in a timely and professional manner.
• Invoice Tracking: Maintain a detailed record of all invoices from receipt to payment, ensuring adherence to payment terms.
• Vendor Portfolio Management: Serve as the primary point of contact for assigned vendor portfolio, building and maintaining strong relationships.
• External Relations: Collaborate with other departments and external vendors to ensure efficient payment processes.

• Base salary + side benefits.
• Permanenet position.
• Internal career opportunities.

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Advertisers Support in Portugal.

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

• Provide support to small and medium sized businesses using various channels (chat, email and telephone)
• Provide pre and post-sales support for all self-service products
• Improve the advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding the users on the platform, and helping them to use its tools and features
• Identify trends and solve problems facing multiple SMB clients
• Deliver a positive attitude towards the brand
• Maintain and update all job-related administrative forms

REQUIREMENTS:

• Native/fluent in Turkish, both oral and written. Fluent in English (at least B2 level)
• Minimum 6 months experience in Customer service roles
• Knowledge of advertisement industry will be considered as an advantage
• Eligible to work in EU or Portuguese residency status
• Computer literate with sound knowledge of Microsoft Office package
• Excellent communication skills
• Resourceful personality that can adapt and remain calm in all situations
• Ability to work independently, while being team player at the same time
• Able to work rotating shifts

BENEFITS:

• 5 shifts a week, 8 hours each, covering Monday to Sunday 24/7 line operating hours
• Remote work model after the nesting period on site in Lisbon (about 2 months) based on performance
• Affordable accomodation provided by the employer
• Sponsored yearly flight back home
• Cafeteria on site
• Training paid about 50%
• A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Relocation support with a room for candidates from further away

In collaboration we are working with a leading financial services company who are looking to recruit a Customer Sales & Support Agent with Slovenian for their Paphos office.

Location: Paphos, Cyprus

Employment type: Full-time

Remuneration: Base salary + commission.

DUTIES AND RESPONSIBILITIES:

• Promote the company's products and service
• Strong customer service orientation with excellent communication and interpersonal skills, able to build rapport and establish trust with customers
  
• Increase chances of future sales
  
• Ensure clients receive the highest level of service at any moment given
• Assist customers via phone, email, and chat, providing detailed product information and resolving issues
• Meet and exceed sales targets and goals
• Collaborate with team members to achieve sales objectives
• Work Monday to Friday, from 9:00 AM to 5:00 PM, with occasional additional hours during peak seasons.

REQUIREMENTS:

• Proficiency in Slovenian. B2 level in English (and higher)
• Secondary education with a school-leaving examination or higher
• Hardworking, independent, and resilient
• Fast learner with a motivated, target-driven mindset
• Excellent communication and interpersonal skills
• No prior experience required; comprehensive on-site training provided
• Work Monday to Friday, from 9:00 AM to 5:00 PM, with occasional additional hours during peak seasons.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• A dynamic international team with a positive and friendly atmosphere
  
• Guidance and tools to reach your full potential
• Join a supportive and energetic team in client’s Paphos office
• Relocation Package: Extensive package including flight expenses and paid accommodation
• Additional bonuses for hard work and dedication
• Enjoy hours that fit your lifestyle
• Opportunities for advancement within the company
• Participate in events that foster a fun and friendly work environment
• And many others!

In collaboration, we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga, Latvia.

Work Model: On-site

Location: Riga, Latvia
Employment Type: Full-time

Duties and Responsibilities

• Handle incoming message requests from customers of a payment platform over phone, chat, and email and provide resolution to end users.
• Record case resolutions in the contact center tool based on client communication.
• Ensure that cases are resolved within the case life cycle.
• Escalate priority issues per client specifications to the immediate lead if applicable.
• Work independently and within a team to meet objectives.
• Communicate well with internal and external contacts.
• Provide exemplary customer experience.
• Meet quality standards on all handled contacts.
• Follow the schedule of work days and hours, be ready to start working on time.
• Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs.
• Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs.
• Attend trainings and keep updated on processes and tools.

Requirements

• Proficient in Danish (C1) and fluent in English (B1+) language, both verbal and written.
• Previous experience in an outsourced customer service environment is nice to have.
• Willingness to relocate to Riga or already residing there.
• EU citizenship or valid work permit for Latvia.
• Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy.
• Optimistic, friendly, positive, and self-motivated personality.
• Ability to work in a team and focus on problem solving.
• Service-oriented profile with a focus on resolving issues efficiently.
• Ability to work shift hours/part-time (to the extent legally possible), adapting quickly to changes in prioritization.
• No remarks in a background check (e.g., no criminal record) and willingness to participate in such a background check during the recruitment process.

Offer

• Paid startup training and professional development sessions.
• Shifts within the line operating hours 9 AM - 6 PM, Monday to Friday.
• Relocation support provided.
• A dynamic and diverse job in a pleasant and modern environment.
• Opportunities for personal and professional development.
• Team-building activities to foster collaboration and fun.

If you're looking to join a thriving team and kickstart your career in customer support, this is the opportunity for you! Apply today!

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